Frequently Asked Questions

Everything you need to know about starting and scaling your supplement brand with Private Label Express.

Private Label Express provides U.S.-based supplement manufacturing, custom formulation support, labeling guidance, compliance assistance, and fulfillment (3PL) services. We support brands from product development through production and distribution.
We primarily work with established supplement brands, Amazon (FBA) sellers, Shopify and e-commerce businesses, and international brands entering the U.S. market. Our services are best suited for businesses that are ready to launch or scale with proper manufacturing quantities.
We do not typically focus on small test runs or early-stage product experimentation. Our model is designed for brands that are prepared for production-level quantities and structured growth.
Minimum order quantities vary depending on the product type and form. Typical ranges:
Capsules & Tablets: Typically starts at 1,000–5,000 units.
Powders & Liquids: Typically 1,000+ units but varies based on batch size and count.
Production timelines are generally 10–14 weeks from finalized formula, approved label design, and confirmed payment. Timelines may vary depending on ingredient availability and production scheduling.
Yes. We can assist with custom formula development, ingredient optimization, and recipe review for manufacture (checking stability and ingredient interactions).
Yes. High-quality raw materials may be sourced internationally.
We assist with documentation requirements including Certificate of Analysis (COA), lab results when required, label compliance guidance, and manufacturing documentation as required.
We provide guidance related to supplement labeling requirements, structure/function claim considerations, and general compliance practices. We do not provide legal advice; clients are responsible for final compliance.
We accept payments through ACH and Wire transfer (preferred methods).
Yes. All production runs and services require full payment before production begins.
Yes, with applicable processing fees.
Yes. We provide U.S.-based fulfillment services for direct-to-consumer (DTC) orders, wholesale shipments, and Amazon FBA preparation.
Typical pricing includes receiving and inventory storage, pick & pack per unit, packaging material costs, and shipping label/carrier costs.
Yes. We work with major carriers to negotiate competitive shipping rates for our fulfillment clients.
We support individual order fulfillment, bundled products, inserts and promotional materials, and Amazon FBA prep and shipping.
We begin with a review of your product or project, an initial qualification process, and detailed project scoping.
Visits and facility tours are typically reserved for active production partners and are scheduled by appointment only.
Primary communication channels include email and scheduled calls.
We combine U.S.-based manufacturing, compliance-focused processes, fulfillment services, and real-world experience with Amazon and e-commerce brands to focus on efficiency and scalability.

Still have questions?

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